Cynthia and Philip's
Wedding Reception Celebration!
Cynthia & Philip
NJ 07734
ph: 917-847-8143
cynthia
2011 Award
This year, my training team won an award for innovation and achievement in eLearning from the Sales Planning Technology Group (SPTG) at Google. Each member of the team received a bonus of $1000.
Please read the details below to learn more.
SPTG Award
About the award:
The SPTG Achievement & Innovation Award rewards extraordinary contributions and innovations from across SPTG, based on peer/manager nominations and supporting data. Accomplishments fall into a wide spectrum of categories: customer happiness, driving revenue, efficiency gains, and employee satisfaction.
Work for which my team was awarded:
DFA trafficking-related tickets decreased 42% from Aug-Dec 2010 after the launch of new advanced eLearning modules. The global project team collaborated to create 25 new videos to address common client questions and reduce ticket volume. Since launching the videos in Aug 2010, customer traffic to advanced eLearning topics has increased 9% (QOQ).
My Role:
25 new training videos created for DFA curriculum.
- In order to reach the goal of adding 25 new training videos to our curriculum before end of Q4 2010, I innovated a workaround and was able to achieve the following:
- Cut content development time in half by learning and leveraging new authoring tool, Articulate.
This increased my content creation productivity by 50%, which increased the amount of our advanced training videos by 30% in less than 2 months.
Basically, I fashioned a workaround to reduce the amount of time I took to create a training video from 3 -5 days to 1 - 3 days.
My work in innovating a workaround and creating the training videos was instrumental in helping my team finish the project and allowed our efforts to be nominated for this prestigious Google award.
Cynthia & Philip
NJ 07734
ph: 917-847-8143
cynthia